So, What's the process?
You've just signed up with MN Bin Bath for the first time. Now what?
1) signup confirmation
Immediately upon sign up, you'll receive an email from donotreply@mail.jobatory.com with confirmation of sign up and temporary password details for our Customer Portal.
2) Terms of service
The Welcome Email includes a URL to a PDF with our Terms of Service and other handy information you might need to know as a new customer of MN Bin Bath. If you're curious of what this looks like, click here to view the PDF.
3) First Visit Scheduled
Within 48 hours of signing up, you'll receive a text and email with your first service date. This service occurs the day after your bins are emptied by your waste hauler. Please avoid adding anything to the bins between the hauler emptying, and our visit.
4) Day Before Reminders
5 days before your service, you'll receive an email reminder with your scheduled date of service. The day before, you'll receive both an email and text reminder to have your bins at the curb by 7 a.m. the next day. We will arrive between 7 a.m. and 7 p.m. on your scheduled day, but we cannot provide an exact estimate of what time of day it will be.
1-60 MINUTES BEFORE OUR ARRIVAL, YOU'LL RECEIVE NOTIFICATION WE'RE ENROUTE.
HERE'S THE CLEANING PROCESS
1) The Pre-Clean Prep
- Inspect all bins and photograph them for "before" pictures, which you can find in your Customer Portal.
- Spray the inside of the bins with our Green Seal-Certified Degreaser, if necessary, to help assist in eliminating built up grime.
2) Thorough Exterior Cleaning
- Spray down the outside, lid, handles and the tough to reach nooks and crannies with our high powered hand held hose, ensuring every inch of your bin gets full love.
- Gentle, yet firm scraping at stains and sludge, as necessary, with our assortment of scraping tools.
3) The Interior Cleaning
- Insert the bins into our specialized bin cleaning trailer, which blasts the inside with 200-degree water at 3000 PSI.
- Bring the bins down from the trailer claws, and do an interior inspection. If they need a follow-up reclean, put them back in for round 2.
4) The finishing touches
- Dry out the bins.
- Photograph them for "after" pics, to help you see what is often a stunning difference.
- Apply a citrus scented deodorizer that is made from environmentally friendly essential oils.
- Wheel the bins back to where we found them.
Splish, splash, your bins got a bath.
After we're done, then what?
1) Post-Cleaning Notification
Upon completion of cleaning, you will receive both a text and email notifying you the cleaning has been completed.
Within a couple days after your first time getting a bin cleaning from us, you'll also receive a fun before and after comparison pic of your bins in your email.
2) Your Second Cleaning
If you have signed up for one of our recurring subscription options, you will receive another set of text and email notifications 5 days and 1 day before, as well as the day of "on our way" text.
If you are in our monthly plan, you should assume the visit will be 4 weeks after the first visit. We will notify you if we need to bump this back to a later date. If you are in our quarterly plan, you can assume your next visit will be in 10-12 weeks. Semi-Annual plans roughly 20-28 weeks apart, as best fits.
3) what if My next cleaning date won't work?
Please just reach out to us via text, email, or phone and we can reschedule you to a later date. We ask for at least one day's notice.
You can also block out dates on the calendar in your Customer Portal to ensure we don't try to schedule service when you might be unavailable.
4) When is it renewal time?
If you signed up for one of our subscription plans, your second and all subsequent visits will get auto-billed 7-days before your next scheduled visit.
One-time cleans obviously will not be charged any further.
You can request additional cleans, see when your next cleaning is tentatively scheduled, switch up plans, add additional cleans, or cancel your account all from our Customer Portal.
Firefighter Owned & Operated
Trash Bin Cleaning Services
MN Service Areas
Servicing the north and east metro of Minneapolis and Saint Paul, MN.
Surrounding Metro Areas will be open for expansion soon. Please try entering your address into the signup form to confirm whether you are within our current service zone.